Privacy Policy
Last Updated: August 2026
1. General Commercial Scope
At Elythra Beauty (collectively referring to GENEGLOW BIOTECH PTE. LTD. and its subsidiaries, Zhenben Group, and associated manufacturing facilities), we are committed to protecting the privacy and commercial data integrity of our business partners, clients, and website visitors. This Privacy Policy outlines how we collect, use, and protect information strictly on a Business-to-Business (B2B) basis.
By using this website ([https://elythrabeauty.com](https://elythrabeauty.com)), ordering our Skincare Solution Discovery Kits, or submitting inquiries for our CDMO/OEM/ODM services, you agree to this Policy. This policy adheres to major global data protection standards, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Singapore’s Personal Data Protection Act (PDPA), insofar as they apply to commercial communications.
2. Information We Collect
We collect information that allows us to manage our business relationship with you. We do not target consumers for individual retail sales.
A. Information You Provide Voluntary (through Inquiry Forms, Email, or WhatsApp)
To facilitate our CDMO services, we collect professional contact details, including:
Full Name
Work Email Address
Job Title
Company Name & Corporate Website/Social Media URL
Project Specifics: Details on target benefits, key ingredients, budget, or formulation requirements provided in messages.
B. Product Discovery Kit Ordering Information (B2B Evaluation)
When you order the $29 Discovery Kit for formulation evaluation, we collect:
Shipping Address for the kit delivery.
Transaction Data: Payment method details are processed securely through our trusted third-party payment gateways (e.g., Stripe, PayPal). We do not store complete credit card information.
C. Technical & Automatic Data (Cookies & Analytics)
We automatically collect non-identifiable technical data to optimize our website’s performance for professional users:
IP Address (anonymized in some regions)
Browser Type & Version
Operating System
Referral Source & Pages Visited
Interaction with our email communications.
3. How We Use Your Information
We use the information strictly to execute our B2B CDMO mandate and maintain our business connection:
1.Project Communication: Responding to inquiries for bespoke formulation (ODM), private label (OEM), and brand incubation services.
2.Order Execution: Delivering Skincare Solution Discovery Kits.
3.B2B Marketing & Product Updates: Informing you about our latest Singapore R&D breakthroughs, new active delivery systems, GMPC manufacturing capabilities, or corporate news (you can opt-out at any time).
4.Legal & Compliance: Ensuring we meet relevant international standards (including ISO, MoCRA filing documentation support, and tax laws).
5.Website Optimization: Analyzing traffic data to improve our B2B user experience.
4. Proprietary Data, Confidentiality, & NDA Standards
This is the most critical section for our B2B partners. We recognize that your project concepts, target formulas, and marketing strategies are sensitive commercial assets.
NDA Protected Inquiry: Upon request, we will initiate a Mutual Non-Disclosure Agreement (NDA) prior to exchanging detailed formulation or product strategy documents.
Commercial Proprietary Information: Your specific custom-engineered formulations, ingredient ratios, packaging designs, and market launch strategies provided through inquiry are strictly protected from disclosure.
Formula Exclusivity: Custom formulas developed under our ODM model belong exclusively to the client upon full project settlement and agreement.
5. Who We Share Your Information With
We do not sell, rent, or trade your commercial contact details or proprietary data with third parties. We share information only with trusted service providers to execute your CDMO mandate, specifically:
Payment Processors: Securely facilitating sample kit payments.
Internal Group Companies: Securely sharing information between Singapore R&D (GENEGLOW), Guangzhou Commercial Hub (Zheben Group), and China Manufacturing Base (Huafumei) to align your project.
Service Providers: Reputable logistics partners (e.g., DHL/FedEx) for kit delivery and cloud service providers (e.g., AWS, secure database hosting) to maintain operational efficiency.
6. International Data Transfers
Operating with hubs in Singapore and China, and serving a global clientele, your data may be processed and stored internationally. When transferring data from the EU/EEA, we employ Standard Contractual Clauses (SCCs) or similar recognized mechanisms to ensure data security.
7. Your Rights (GDPR / CCPA / PDPA)
Depending on your jurisdiction, you have certain rights over your personal and commercial contact data. These may include the right to:
Access: Request a copy of the data we hold on you.
Rectify: Correct incomplete or inaccurate information.
Erase: Request deletion of your contact data (subject to legal or contractual limitations).
Object/Restricted: object to certain processing (e.g., direct marketing).
Opt-Out of Selling: Not applicable as we do not sell data.
To exercise any of these rights, please email us at the address provided in Section 9.
8. Data Security & Retention
We maintain commercially reasonable physical, technical, and administrative safeguards to protect your data from loss, misuse, or unauthorized access. All B2B project data, formula specifics, and client records are stored securely, with access restricted on a need-to-know basis.
9. Contact Our Data & Compliance Officer
For questions about this policy, GDPR compliance support, or data privacy requests, please contact our Legal & Compliance Team:
Email: [email protected]
